Mission Statement, Vision, Values
Be a financially sound organization providing a stable market for our independent agents and worry free financial security for our customers.
Be the company of choice – by providing an extraordinary and worry free experience for our agents, customers and employees.
The success of IMT Insurance is attributed to our culture; the heart and soul of our company deeply defined by our values. Our values are the principles that guide consistent behavior, conduct, decision-making, and actions.
- Trust – We believe in integrity, honesty and reliability across IMT Insurance. Our model of trust is based on character and competencies that demonstrate we listen first, keep commitments, and extend trust. This value is the foundation of our culture and everything we do… every day.
- Relationships – We understand the importance of partnerships. The foundation of IMT Insurance is high-touch customer service. We are there for our partners and employees when they need us; people helping people. Through effective connections and availability, customers are worry free.
- Collaboration – We work together utilizing the collective talents of everyone at IMT Insurance to meet our customers’ needs and achieve success. A collaborative spirit of teamwork built upon valued relationships and loyalty.
- Innovation – We listen to customers and employees. New ideas are explored and put into action to make us easy-to-do business with – for improved customer service, knowledgeable agents, and effective employees. Constantly improving, constantly changing sets IMT Insurance apart.
- Professional Development – We prepare our team members to serve our customers and to be successful. Resources are provided to continually develop the skills and knowledge of the IMT Insurance staff and agency force. Learning is what we do every day.
- Engagement – We believe in a work environment that is fun, flexible and fair. We value and care about our employees. As a company, we support our communities both financially and through volunteerism. Together, we are The IMT Family.