The IMT Group would like to extend our sympathy to individuals affected by recent flooding in parts of Illinois. Illinois Governor Bruce Rauner has declared Alexander, Calhoun, Cass, Christian, Clinton, Cumberland, Douglas, Iroquois, Jackson, Jersey, Lawrence, Madison, Marion, Menard, Monroe, Morgan, Moultrie, Pike, Randolph, Richland, Sangamon, St. Clair and Vermilion counties to be state disaster areas. As an insurance company, we realize the overwhelming nature of these types of disasters. It is always inspiring to learn about the numerous communities and individuals who are working together to assist those in need.
If you have been affected by this recent flooding, we want to provide you with some peace of mind during the recovery process. Please contact your insurance agent if you need an extension of a policy provision imposing a time limit or are unable to make your premium payment. We will be happy to defer your premium payments for a reasonable period of time without assessing any late fees or interest to your account. Although your premium due will continue to accrue during this time period, some of you may benefit from additional time to get your financial situation back in order.
If you would like to file a complaint regarding any disaster-related dispute, we have been instructed to notify you of the Illinois Insurance Department’s toll-free complaint hotline at 1-866-445-5364 or online at https://mc.insurance.illinois.gov/messagecenter.nsf.
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Corporate Office: 7825 Mills Civic Parkway, West Des Moines, IA 50266 | Phone: 800‑274‑3531