How to Make a Claim

To report a claim, please contact your local IMT Independent Insurance Agent.

If your agent is unavailable, contact our office 24 hours a day, 7 days a week at 800-274-3531.

Once your claim has been reported to IMT, we will assign your file to one of our claim representatives. In most cases, the claim representative will call you within one business day to discuss your claim and potentially set an appointment to meet with you. In other cases, we may simply process your claim and issue a payment immediately. Please feel free to call us at any time with questions or concerns regarding the status of your claim.

IMT Insurance maintains district and regional Claims offices in Des Moines, Iowa and Sioux Falls, South Dakota. In addition, we have local IMT claims staff in various locations throughout Iowa, Illinois, Minnesota, Nebraska, South Dakota and Wisconsin.

Windshield Replacement Program

Driving with a cracked or broken windshield can be both an annoyance and dangerous. This seemingly common situation may pose a safety hazard affecting not only you, but also your passengers and other individuals operating a vehicle on the road.

IMT offers a quick and easy way for our customers to get their damaged auto glass repaired or replaced. If your personal auto is insured with IMT Insurance and has comprehensive coverage:

The choice to repair or replace the auto glass is a decision to be made by you and the auto glass specialists. If the auto glass is repaired, we will waive your comprehensive deductible and pay for the entire cost of the repairs!

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